Spa Design Tips to Provide the Optimal Client Experience

Whether you’re opening a new location or thinking about a redesign, considering the clinic experience from a client’s perspective is essential. As a provider, you doubtlessly have put a lot of thought and effort into the aesthetic treatments and services you offer—don’t let the aesthetics of your office get sidelined. The look and feel of your space can directly impact how your customers experience your business. Here are our design tips to make sure they’re having the best experience possible.

Spa Design Tips for the Best Client Experience

Reception & Waiting Area

The client experience begins the instant a customer sets foot in the door. Your entry and reception area are the first visual and physical stops on a patient’s journey, so make sure they’re as welcoming as possible. A calming, luxurious, and clean space encourages clients to relax, feel special, and even imparts trust. In contrast, a shabby, disorganized, or unhygienic space will have them walking right back out the door. Spend some time in your waiting area and consider how every nook and cranny of the space looks in the eyes of your clientele. And remember, it’s always a good idea to have your retail offerings on tasteful display where your patients will have time to fully take them in.

Scent

The power that scent can have on the senses and mood should not be underestimated. However, in a clinical setting, whatever scent you use should be understated, rather than overwhelming. Consider candles or aromatic diffuses with essential oils like bergamot, lavender, mint, geranium, or a mixture to help your clients relax as soon as they enter your office. Even better, you could work with an aromatherapist or perfumery to create a custom scent for your clinic, and add it to your retail offerings so clients can take the experience of a spa day home with them.

Plants

Studies have shown that being in nature benefits our physical and mental wellness. So bring nature into your practice with potted plants, fresh flowers, or a living wall. Aside from their ability to lift spirits, plants also help to beautify a space and act as a design element. Bring some biodiversity into your clinic by mixing sculptural flowers like orchids, leafy palms, or small succulents to break up your retail display. Natural hints of color and greenery are sure to enhance any spa space.

Lighting

Every Hollywood celebrity knows that lighting is everything. Make your clients look and feel like movie stars by making careful lighting choices for each area of your clinic. Above all, spa lighting should be relaxing and soothing. Look for light fixtures that throw a diffuse glow rather than spotlights, and choose natural, yellow-toned daylight bulbs instead of harsh white. As an extra tip, however, consider having a well-lit area to one side where clients can take before and after pictures.

Color Palette

It’s amazing how a subtle shift in color can change how a space looks and feels. For that reason, you want to choose your clinic’s color palette carefully. Most spas err toward colors that are soothing and inviting for a reason. Bright colors can have a positive effect of course, but they need to be handled with an artist’s eye for detail. Keep in mind that while the waiting and reception areas of your spa are perfect for creative color choices, treatment rooms should be kept as calming as possible by being devoid of too much loud color. When in doubt, stick to neutrals.

Use Recycled

The design appeal of recycled materials has really shown up in the last decade. Moreover, pieces made from recycled materials are memorable and make an impression. The options are endless: consider seating or panelling made from recycled paper or wood, apparel made out of recycled plastic bottles for your staff or client robes, refurbished lighting, or incorporate a statement heritage piece into your decor (perhaps as a reception desk or shelving unit for your retail display.) Not only can this be a cost-effective way to decorate, using recycled materials in your design where it makes sense also shows your commitment to sustainability.

Get Creative

Ideally, the client experience lasts beyond just the appointment. Meaning, you want your clients to remember their visit and not only look forward to returning, but to also share the great experience they had with their friends. To that end, put in the extra effort to make your space not only beautiful, but memorable. This could mean incorporating a unique design element like a water feature, getting creative with wall art or decor, or going with an allover, original style that you want to be associated with your brand.

Show us your beautiful spa space by tagging us on Instagram, Facebook, or LinkedIn! We’d love to see or hear your tips on how you use design to elevate the client experience.

Practice Enhancement Tips

Interested in learning more about Venus Concept devices and treatments?

< BACK TO NEWS

PREVIOUS ARTICLE. | NEXT ARTICLE.

SEARCH

PRODUCT NEWS

UPCOMING EVENTS & WEBINARS

WHY VENUS CONCEPT?

ABOUT US

LEGAL

Speak to an expert

For more information call: (888) 907-0115 // info@venusconcept.com // 235 Yorkland Blvd., Suite 900, Toronto, ON, M2J 4Y8 Canada

REGULATORY CLEARANCES [ More ]

Venus Bliss™ is licensed by Health Canada for non-invasive lipolysis of the abdomen and flanks in individuals with a Body Mass Index (BMI) of 30 or less, with the diode laser applicators. The (MP)² applicator is licensed by Health Canada for temporary increase of skin tightening, temporary circumferential reduction, and temporary cellulite reduction.

Venus Versa™ is licensed by Health Canada as a multi-application device intended to be used in aesthetic and cosmetic procedures. The SR515 and SR580 applicators are licensed by Health Canada for the treatment of benign pigmented epidermal and cutaneous lesions and treatment of benign cutaneous vascular lesions. The HR650/HR650XL and HR690/HR690XL applicators are licensed by Health Canada for the removal of unwanted hair and to effect stable long-term or permanent hair reduction for Fitzpatrick skin types I-IV. The AC Dual applicator is licensed by Health Canada for the treatment of acne vulgaris. The DiamondPolar™ applicator is licensed by Health Canada for non-invasive treatment of moderate to severe facial wrinkles and rhytides on females with Fitzpatrick skin types I-IV. The OctiPolar™ applicator on the Venus Versa™ system is licensed by Health Canada for temporary body contouring via skin tightening, circumferential reduction, and cellulite reduction. The NanoFractional RF™ (Viva) applicator is licensed by Health Canada for dermatological procedures requiring ablation and resurfacing of the skin.

NeoGraft^® is licensed by Health Canada with indication for use in suction-assisted follicular extraction and re-implantation. It is an auto-graft system and can be used on both male and female patients.

ARTAS iX™ is licensed by Health Canada with indication for use for harvesting hair follicles from the scalp in men diagnosed with androgenic alopecia (male pattern hair loss) who have black or brown straight hair. ARTAS iX™ is intended to assist physicians in identifying and extracting hair follicular units from the scalp during hair transplantation; creating recipient sites; and implanting harvested hair follicles.

Venus Legacy™ is licensed by Health Canada for the temporary increase of skin tightening, temporary circumferential reduction, temporary cellulite reduction, and temporary wrinkle reduction.

Venus Velocity™ is licensed by Health Canada for hair removal, permanent hair reduction (defined as the long-term stable reduction in the number of hairs re-growing when measured at 6, 9 and 12 months after the completion of a treatment regimen), and the treatment of pseudofolliculitis barbae for all Fitzpatrick skin types.

The Venus Viva™ is licensed by Health Canada as a non-invasive medical aesthetic device, intended for use in dermatologic and general surgical procedures requiring ablation and resurfacing of the skin, using the Viva™/Viva™ MD applicator, and reduction in the appearance of wrinkle and rhytides in Fitzpatrick skin types I - IV using the DiamondPolar™ applicator.

Venus Epileve™ is licensed by Health Canada for hair removal, permanent hair reduction (defined as the long-term stable reduction in the number of hairs re-growing when measured at 6, 9 and 12 months after the completion of a treatment regimen), and the treatment of pseudofolliculitis barbae for all Fitzpatrick skin types.

Venus Freeze Plus™ is licensed by Health Canada for temporary skin tightening, and temporary reduction in the appearance of cellulite on the abdomen and flanks, using the DiamondPolar™ and OctiPolar™ applicators.

Venus Heal™ is licensed by Health Canada and can be used for the treatment of both acute and chronic disorders of the musculoskeletal system, such as muscle spasms, back pain, and soft tissue injuries, and results in effects such as pain relief, myorelaxation, increase of local blood circulation, and edema reduction.

Venus Glow™ provides a dermal rejuvenation treatment that works to open up and deep-clean pores. Venus Concept is the exclusive distributor for Venus Glow™.

Venus Skin™ is a skin care line of various lotions and creams intended to improve different aspects of skin appearance, skin serums, and skin nourishment solutions.

Welcome to Venus Concept!

You are entering our website. For other countries/regions and language options, please click the SELECT A DIFFERENT REGION button below.

SELECT A DIFFERENT REGION

Are you looking to get a treatment? Please visit our patient website to learn more.

Click Here

Information about Fraudulent Job Postings

Be aware of schemes involving fraudulent job postings.