Manger, Clinical Training, Aesthetics - USA

Manger, Clinical Training, Aesthetics - USA

Title: Manager, Clinical Training, Aesthetics

Reports to: Director, Clinical Training  

Location: USA

 

We are looking for an enthusiastic, results and performance driven Manager, Clinical Training, Aesthetics to join our growing team in the medical aesthetics industry!  Reporting to the Director of Clinical Training,  the Manager, Clinical Training, Aesthetics is responsible for oversight and management of the North American Clinical Training Team, and as needed conduct customer training sessions. As the Manager, Clinical Training, Aesthetics, you will collaborate with many cross-functional teams including Marketing, Sales, Clinical Research and Regulatory to create and execute training programs, in support of commercial activity focused on ensuring safe and effective use of our systems. This position directly reports to the Director of Clinical Training.

What you’ll do:

  • Oversee, coach and develop team of Clinical Trainers in North America to meet/exceed customer needs/clinical support.
  • Review and approve schedules, travel and monthly expenses, conduct annual performance reviews, conduct clinical trainer certification meetings, etc.
  • Work with Director of Clinical Training and Director of Clinical Development to roll out new or updated training materials to be used by the Field Clinical Trainers.
  • Work with Sales management to establish and define strategic programs.
  • Collaborate with the Sales team to establish pathways to make training a successful and predictable experience.
  • Train customers in the field as needed while maintaining managerial responsibilities
  • Conduct individual field visits with the North American Clinical Trainer team.
  • Report customer clinical/product feedback to clinical and product development teams.
  • Train and certify North American Clinical Training team.
  • Maintaining Clinical Training records for Clinical Trainers.
  • Ensures Clinical Training team follows clinical training documentation as outlined by SOP and QA RA team.
  • Manage review process for Customer Complaints/Adverse Event reporting to Medical Advisor.
  • Work with the Director of Clinical Training to plan and manage all Aesthetic Clinical Training Department Activities (i.e. education seminars, events).
  • Assist with the creation and implementation of Clinical Support for Corporate Accounts.
  • Work with KOLs as required.
  • Other duties and projects as assigned.

 

Education and Experience:

  • Bachelors of Science or related field.
  • 3-4 years experience in medical device field training.
  • 2 years experience in a management/lead role.
  • Skill managing large, remote teams.
  • Experience using energy-based devices is a plus.
  • Excellent analytical, organizational, and problem-solving skills.
  • Ability to flourish in a fast-paced and dynamic start-up environment.
  • Strong written and oral communication skills as well as the ability to give presentations to a wide spectrum of audiences, both internally and externally.
  • Strong time management skill and the ability to manage time of others effectively.
  • Computer Proficiency (MS Office/Outlook/SalesForce).
  • Must have a valid driver’s license and a valid passport.

 

To succeed in this role, you should have the following skills and experience

  • Flexibility for occasional evening or weekend work, travel as required (up to 80%).
  • Act in a way that embodies the mission, vision and values of Venus Concept.
  • Ability to flourish in a fast-paced and dynamic start-up environment.
  • Ability to understand complex technical details and teach them in a way that is comprehensive to a broad spectrum of customer audiences.
  • Success in introducing new technologies to the marketplace.
  • Ability to manage and adapt to multiple projects with multiple deadlines while meeting or exceeding expectations.
  • Strong written and oral communication skills as well as the ability to give presentations to a wide spectrum of audiences, both internally and externally.
  • Demonstrated ability to successfully manage and lead a geographically dispersed and culturally diverse team.
  • Possess good problem-solving skills to identify alternative approaches to problems.
  • Managing of time and the time of others effectively.
  • Ability to motivate, develop, and direct people as they work.
  • Maintain a professional appearance and conduct oneself in respectful and ethical manner.

What you will be part of – our Venus Concept Culture

Venus Concept believes in pushing boundaries while embracing creativity and innovation. Our employees are a critical part of our company’s performance and are at the core of its success. At Venus Concept, we rely on our employees, customers, and network of industry professionals around the world to continuously improve and Deliver the Promise. In order to do that, we ensure that everyone operates with the same values and vision.  At Venus Concept, we promise to give you Endless Opportunities, allow you to Foster Innovation and be part of Delivering a Best-In-Class Offering.

Venus Concept is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals. Venus Concept is committed to accommodating persons with disabilities. Accommodations are available on request for qualified candidates during each stage of the recruitment process.

About Venus Concept

Venus Concept is an innovative global medical aesthetic technology leader with a broad product portfolio of minimally invasive and non-invasive medical aesthetic and hair restoration technologies and reach in over 60 countries and 21 direct markets. Venus Concept focuses its product sales strategy on a subscription-based business model in North America and in its well-established direct global markets. Venus Concept’s product portfolio consists of aesthetic device platforms, including Venus Versa, Venus Legacy, Venus Velocity, Venus Fiore, Venus Viva, Venus Freeze Plus, Venus Heal, Venus Glow, Venus Bliss, Venus Epileve and Venus Viva MD. Venus Concept’s hair restoration systems includes NeoGraft®, an automated hair restoration system that facilitates the harvesting of follicles during a FUE process and the ARTAS® and ARTAS iX® Robotic Hair Restoration systems, which harvest follicular units directly from the scalp and create recipient implant sites using proprietary algorithms. Venus Concept has been backed by leading healthcare industry growth equity investors including EW Healthcare Partners (formerly Essex Woodlands), HealthQuest Capital, Longitude Capital Management, and Aperture Venture Partners. For more information, please visit www.venusconcept.com.

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Thank you for your interest in joining the Venus Concept team. Please fill out the form below and we will get in touch if it's the right match.

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