Software Quality Assurance Manager - San Jose, California, USA

Software Quality Assurance Manager - San Jose, California, USA

Position: Manager, Software Quality Assurance

Location: San Jose, California

Reports to: Senior Director, Research & Development

Position Summary: This position will provide oversight and technical guidance to the Software Quality Assurance staff in the analysis, design, testing, and deployment of all RR applications. The Manager, Software Quality Assurance maintains ultimate responsibility for assuring that all products are defect free and compliant with specifications.


  • Manage and lead Software QA team for all ARTAS on-time releases (ARTAS System, ARTAS Hair Studio and Enterprise software).
  • Manages the planning and execution of product testing efforts.
  • Develop the overall software test strategy for product release.
  • Drive new process implementation of software test automation.
  • Define, organize, staff and train Software QA team.
  • Document, implement, monitor, and enforce all processes for testing as per standards defined by the organization.
  • Communicate with cross-functional teams, including development, product support, training, RA and hardware team in releasing ARTAS clinical and manufacturing release.
  • Answer any questions related to software to internal and external auditors.
  • Responsible for all ARTAS project documentation. Conduct release manager role in releasing ARTAS product & support to CM team.
  • Manage and support software release process and documentation, with accordance to engineering change order processes.
  • Support production deployments and trouble-shooting of developed solutions with technical and field support teams.
  • Work closely with product management team to ensure the best products are being built.
  • Ensures software complies with quality management process and FDA guidance

Education and Experience

  • Minimum 5 years’ experience in hands-on technical project leadership in software testing with exposure to the full product development cycle – from requirements through post-release; two years leading software engineering teams
  • Bachelor’s degree in computer science or equivalent experience required


  • Able to formulate and implement effective test strategies and identify areas for efficiency improvement through automation.
  • Experience creating test schedules, detailing test plans, executing manual and automated tests, and consolidating test results. Possess solid organization skills.
  • Solid experience adapting QA methodologies and industry-standard “best practices” in a “time-to-market” driven software development environment.
  • Comfortable leading small (1 to 4 person) project test efforts in a hands-on capacity. Lead first and foremost by example.
  • Experience routinely interfacing with software developers on “upstream” process improvements and key activities that lead to more efficient “downstream” QA system test cycles, such as working with developers in designing for “testability,” leveraging development unit test programs, and leading code reviews.
  • Good communication and documentation skills. Comfortable mentoring and training others.
  • Demonstrated ability to communicate effectively with both technical and non-technical individuals; strong teamwork and interpersonal skills
  • Good conflict resolution skills
  • Strong analytical and problem-solving skills
  • Class II Medical device experience

What you will be part of – our Venus Concept Culture

Venus Concept believes in pushing boundaries while embracing creativity and innovation. Our employees are a critical part of our company’s performance and are at the core of its success. At Venus Concept, we rely on our employees, customers, and network of industry professionals around the world to continuously improve and Deliver the Promise. In order to do that, we ensure that everyone operates with the same values and vision.  At Venus Concept, we promise to give you Endless Opportunities, allow you to Foster Innovation and be part of Delivering a Best-In-Class Offering.

Venus Concept is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals. Venus Concept is committed to accommodating persons with disabilities. Accommodations are available on request for qualified candidates during each stage of the recruitment process.

About Venus Concept

Venus Concept is an innovative global medical aesthetic technology leader with a broad product portfolio of minimally invasive and non-invasive medical aesthetic and hair restoration technologies and reach in over 60 countries and 21 direct markets. Venus Concept focuses its product sales strategy on a subscription-based business model in North America and in its well-established direct global markets. Venus Concept’s product portfolio consists of aesthetic device platforms, including Venus Versa, Venus Legacy, Venus Velocity, Venus Fiore, Venus Viva, Venus Freeze Plus, Venus Heal, Venus Glow, Venus Bliss, Venus Epileve and Venus Viva MD. Venus Concept’s hair restoration systems includes NeoGraft®, an automated hair restoration system that facilitates the harvesting of follicles during a FUE process and the ARTAS® and ARTAS iX® Robotic Hair Restoration systems, which harvest follicular units directly from the scalp and create recipient implant sites using proprietary algorithms. Venus Concept has been backed by leading healthcare industry growth equity investors including EW Healthcare Partners (formerly Essex Woodlands), HealthQuest Capital, Longitude Capital Management, and Aperture Venture Partners. For more information, please visit

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