The end of the year is a time for reflection, and your business is no exception. Conducting a thorough year-end review of all sides of your practice will illuminate what’s working, what isn’t, and what changes you can make to maximize your success next year. Our guide takes you step by step through the essential stages of a year-end review for your medical aesthetic enterprise, helping you assess your strategy, evaluate its outcomes, and determine how to move forward for a strong 2022.
The key to getting the most out of your year-end review is knowing what to assess and evaluate in order to determine your best moves going forward. You want your efforts to be exhaustive but not exhausting. We’ve laid out the essential steps below.
The most important thing for any business owner is to know where the money is going. When you look at your balance sheet at the end of any given year, you want to be sure that you are getting a good return on your investment. Unless you’re especially numbers savvy, you’ll probably want to go over your finances with a professional bookkeeper or accountant. If your profit margins aren’t what you’d like them to be, you might have fallen into one of these common money-wasting mistakes for med spas. Knowing exactly how much value you’re getting in return for your money will help you make wiser spending decisions going forward.
It typically takes a few months to tell whether a marketing strategy is working. At the end of the year, take a moment to review your marketing initiatives for each quarter, and evaluate whether they generated a boost in income. Focusing on one financial quarter at a time instead of the entire year will make these results easier to see. You should also look at your marketing categorically, for instance focusing on your social media marketing, to see where you saw the best return. If your marketing efforts didn’t have the effect you hoped for, consider these top strategies for upping your med spa’s marketing game, or join our own Practice Enhancement Program and let Venus Concept boost your reach so you can focus on your patients.
Data collection and analysis are key to making sure your product offerings are optimized. Here are some essential points to consider when looking at how your products and services performed this year:
If you use our devices at your clinic, in-depth analysis of how your services are performing is made easier with Venus Concept’s built-in IoT capabilities. The integrated “Internet of Things” technology provides information to maximize treatment efficiency for the best ROI and ensures your device runs at its optimal performance aby helping optimize everything from treatment protocols to patient results and satisfaction. We make the first and only devices in the medical aesthetics industry to be equipped with IoT capability.
Having well-trained, happy staff members makes for the best customer experience. Performance evaluations may already be a part of your routine; if they’re not, you can include them in your year-end review. Determine if there are any weak spots and whether your team could benefit from continuing education or in-clinic training. We’ve published a number of guides on how to build a high-performing aesthetics team, improve employee retention, and keep clinical staff up to date on the latest in technical know-how.
Besides showing you where your business can improve, conducting a year-end review helps put things in perspective. Struggles you may have experienced one month will hopefully have been outweighed by a major win in another. Remember, it’s about the long game. You might not be able to get everything done in one year, but you’d be amazed at what you can accomplish in ten. Whatever your practice needs, Venus Concept is here to help.