As aesthetic business owners, you’ve prepared for a lot of things. Whether it’s a seasonal shift in treatment sales, employee retention concerns, or patient demand generation—you’ve seen it all. However, the magnitude of the COVID-19 pandemic has left many business owners uncertain about how to cope during these times and you may be asking yourself:
- How can I continue to manage and empower my team?
- What is the best way to ensure customer retention?
- How can I ensure the success of my business?
While pivoting your business and operational plans can be stressful, we’re here to help. We hosted a webinar on April 28th with Ildi Arlette, founder of Results Continuum, on how to effectively manage your employees, retain customers, and successfully run your business during the COVID-19 crisis.
Ildi brings more than 26 years of experience in premier consulting, training and HR—specifically with North America’s top dermatology, plastic surgery, spas, retail, cosmetic, medspa and dental clinics focusing on three main pillars of success: building strong, productive teams, acquiring new patients, and retaining patients. Throughout the webinar, you’ll hear about Ildi’s first-hand experience as a consultant and clinic owner, operating one of North America’s top 15 surgical and cosmetic clinics.
Watch the webinar recording below:
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